Terms of Service

1. Who we are

ScorpSoft Shield (“Service”) is provided by ScorpSoft Solutions (“ScorpSoft”, “we”, “our”, “us”). By creating an account or otherwise using the Service you (“you”, “Customer”) enter a binding agreement with ScorpSoft Solutions. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. The Service

ScorpSoft Shield performs read-only, non-intrusive security assessments of web properties you designate (headers, TLS, DNS, exposed configuration, common misconfigurations) and surfaces findings, remediation guidance and reports through the Customer dashboard.

3. Acceptable use

You agree that you will not, and will not permit anyone else to:

• Scan any domain, host or asset that you do not own or have explicit written authorization to test.
• Use the Service in violation of any applicable law, including computer-misuse and data-protection laws.
• Attempt to overload, brute-force, exploit, or bypass authentication on any system through the Service.
• Reverse-engineer, decompile, resell, sublicense or redistribute the Service or its output outside the scope of your subscription.
• Upload malware, spam, or content that infringes intellectual-property or privacy rights.
• Interfere with the security or integrity of the Service (scraping, probing, fingerprinting, credential stuffing).

You are solely responsible for the domains and targets you submit and for obtaining any authorisation required to scan them.

4. Intellectual property

We retain all right, title and interest in and to the Service, including our software, models, scanning engine, branding and documentation. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You retain ownership of the data you submit; you grant us a limited licence to host and process that data solely to provide the Service.

5. Service availability

We work hard to keep the Service available, but we do not guarantee uninterrupted or error-free operation. Scan results are provided on an “as is” basis. Security is a moving target; the absence of a finding is not a guarantee that a system is secure, and you remain responsible for your own security decisions.

6. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle’s Buyer Terms in addition to these Terms. Subscriptions renew automatically at the end of each billing period until cancelled. Cancelling stops the next renewal; access continues until the end of the paid period.

7. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, fail to pay, present a security or fraud risk, or repeatedly violate our Acceptable Use policy. On termination, your right to use the Service ends immediately. We will retain your scan history for a limited period so you can export it before it is deleted.

8. Warranties and liability

To the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose and non-infringement. Our aggregate liability arising out of or in connection with the Service is capped at the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, incidental or special damages, including loss of profits, revenue, data or goodwill. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Indemnity

You will indemnify us against third-party claims arising from your use of the Service in breach of these Terms, including claims that you scanned or interfered with systems you were not authorised to test.

10. Changes

We may update these Terms from time to time. If a change is material we will notify you by email or in-app before it takes effect. Continued use of the Service after that constitutes acceptance.

11. Governing law and contact

These Terms are governed by the laws of the jurisdiction in which ScorpSoft Solutions is established, without regard to conflict-of-laws principles. Questions about these Terms: info@scorpsoftsolutions.com.